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COVID-19 UPDATE

Please be aware there may be occasional postage time delays. Express Post is still priority but not guaranteed next day. We apologise for this inconvenience and thank you for your understanding.

The following table shows expected delivery times to the States and Territories from Queensland (our warehouse location).

STATE

ESTIMATED STANDARD DELIVERY TIME

ESTIMATED EXPRESS DELIVERY TIME

Australian Capital Territory

2-7 Business Days

1-2 Business Days

New South Wales

8-9 Business Days

1-4 Business Days

Northern Territory

3-6 Business Days

1-2 Business Days

Queensland

2-5 Business Days

1-2 Business Days

South Australia

2-6 Business Days

1-3 Business Days

Tasmania

3-8 Business Days

1-2 Business Days

Victoria

8-9 Business Days

1-3 Business Days

Western Australia

4-9 Business Days

2-4 Business Days

Delivery

We will endeavour to pack and dispatch your order in the following timeframes:

  • Same day orders: By 2pm.
  • Orders received late afternoon or overnight: The next business day.
  • Orders received over a standard weekend: The following Monday or business day if Monday is a public holiday.
  • Orders received on a public holiday: The next business day.
DELIVERY TABLE

COUNTRY

STANDARD POST COST

ESTIMATED STANDARD DELIVERY TIME

EXPRESS POST COST

ESTIMATED EXPRESS DELIVERY TIME

Australia

$5.95

2-7 Business Days*

$9.95

1-3 Business Days*

Canada

$10.95

15-25 Business Days**

$22.95

10-20 Business Days**

New Zealand

$7.95

7-12 Business Days**

$16.95

5-8 Business Days**

UK

$14.95

12-22 Business Days**

$24.95

9-18 Business Days**

USA

$9.95

10-18 Business Days**

$21.95

7-12 Business Days**

* Deliveries to Queensland are expected quicker (2-4 business days for standard & 1-2 business days for express). Interstate deliveries may take a little longer.

^ Delivery times are approximate and depend on factors beyond our control. Please do not hold us responsible for delays. We will dispatch your order as soon as possible. It is then up to the delivery network to get it to you.

We apologies that we are currently not delivering outside of Australia, New Zealand, USA, Canada, and the UK.  

We are based on the Gold Coast, Australia and operate on Queensland time. We also observe all Gold Coast public holidays.  All pricing is in Australian dollars.

You may be subject to additional tax or duties based on your country’s custom requirements. Please understand this is out of our control.

Returns & Exchanges

For everything you need to know about returning or exchanging your purchase please visit our Returns & Exchanges page.

Thank you so much for shopping with us.

Amy x

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